Refund policy

Cancel at any time

You can cancel a paid plan whenever you like in Settings → Billing. Cancelling stops the next charge. You keep your plan until the end of the period you have already paid for, then your workspace moves to the Free plan. Your saved files and documents stay.

No refunds for part of a period

A plan is paid in advance, one month at a time. When you cancel, we do not refund the unused part of the month, because you keep full use of the plan until it ends.

When we do refund

We refund a payment in full when it was made in error. For example:

• you were charged twice for the same period;
• you were charged after you had cancelled;
• a fault on our side meant you could not use the plan you paid for.

Write to techrelatedsolutions@gmail.com within 30 days of the charge, with the email address you signed up with. We reply within 3 working days. An approved refund goes back to the card or account you paid with, through Paystack or Stripe, and usually arrives within 5 to 10 working days depending on your bank.

Your rights under the law

This policy does not take away any right to a refund that consumer law gives you where you live.