Help
Bookings
A booking page that shows your real free times, takes appointments and reminds customers so they turn up.
Set up your page
- 1Enter your business name, choose your page address, and add your first service with how long it takes.
- 2Opening hours start as weekdays, nine to five. Change them in Settings, add a second range for a break, and add time off for holidays.
- 3In Page details, add where to come, a contact, your time zone, and how much notice you need.
Share it
- 1Copy your link or tap Share to send it on WhatsApp. Put it in your Instagram bio or on your website.
- 2Customers pick a service and a free time, add their name and email, and get a confirmation straight away.
- 3If you turn on confirm each booking, they request a time and hear back when you confirm it.
Your agenda
- 1Agenda shows the next three weeks by day. Tap a booking to WhatsApp or call the customer, confirm, move, mark done or did not come, or cancel.
- 2Add a booking yourself for walk-ins and phone calls, at a free time or any time. Your page will not offer that time again.
- 3A deposit on a service shows customers your bank details. Mark it received on the booking when it arrives, then give them a receipt: it opens in Invoices, numbered with your other receipts.
- 4For weekly lessons or a regular client, set Repeat when you add a booking. Times already taken are skipped and listed, and the customer gets one email with every date.
Your customers
- 1Customers lists everyone who has booked, with their visits, no-shows and next booking. Nobody fills anything in; it comes from the bookings.
- 2Tap a customer to WhatsApp, call or email them, keep a private note, see every booking, or book them again with their usual service.
For your customers
- 1Their confirmation has a link to add the booking to their calendar, move it or cancel it, up to your notice before it starts.
- 2On paid plans they get a reminder the day before and about two hours before.
Good to know
- The Free plan takes 30 bookings a month. Paid plans take as many as you need and send reminders.
- Two customers can never book the same time; the page checks again at the moment of booking.
- Deposits are paid to you directly. ToolkitDeck never receives or holds money for you.
Stuck? Write to techrelatedsolutions@gmail.com and a person replies, usually within one working day.